Essential skills: It is critical that the candidate demonstrate the ability to: Contribute to, undertake tasks outside of their defined job role when required to support the team Resolves problems through discussion and contributes positively to team meetings Establish a learning and development plan Access and participate in regular supervision and complete supervision documentation Implement personal and team safety procedures The candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Effective observation and communication skills Implement relevant policies and procedures to ensure task management and worker safety in client interactions Documentation of incident reports Undertake evacuation of self, workers and clients in situations of aggressive behaviour Recognise team dynamics and relationship concerns and act upon these to ensure maintenance of effective child protection team Identify own limitations in work role including stress factors and seek appropriate support Create learning and development plans to improve and increase own professional practice Communicate effectively with clients, colleagues and staff of external agencies Counsel clients using empathy, reflective listening paraphrasing and strengths-based techniques Manage conflict using appropriate negotiation and resolution skills Solve problems by identifying the issue, collaborates to identify possible solutions, implements a strategy to resolve the problem, and reviews the implementation an outcomes |